Most of us are online most days, so internet addiction can look a lot like ordinary use. We use the internet to work, chat with friends, shop, unwind and learn – for most people, all of that is fine.
Internet addiction is when someone can’t control their time spent online, even when it’s harming their life. A quick look at your phone turns into hours, and your sleep, work, relationships, and health can all be affected.
Internet addiction is a difficult condition to address because the internet has become such a big part of our lives. It’s also hard to spot in someone you know because many people play down how much time they spend online.
Understanding what internet addiction is, and the signs it’s beginning to affect you, can help you take an honest look at the time you’re spending online.

Get the support you need for internet addiction
“Addictive behaviours are not the problem itself, but a meaningful response to deeper pain, and that with the right support, those patterns can be understood, softened, and ultimately changed.”
Understanding internet addiction
What is internet addiction?
Internet addiction is compulsive internet use despite negative consequences. A European Parliament study defines it as: online behaviour that causes harm or distress and continues for a long time, for example, 12 months or more. It says people can get addicted to online activity, such as gaming, gambling, shopping, or porn.
Internet addiction can happen on any device, and can also include social media addiction.
You may hear it called computer addiction or internet addiction disorder. You’ll also see the term internet addict used in some places. We refer to it as some with internet addiction or who is addicted to the internet, because a person shouldn’t be defined by any addiction.
The World Health Organization lists gaming disorder and gambling disorder as health conditions. Internet addiction as a whole isn’t on that list, and experts still argue about whether it should be. But doctors can assess it and treat the harm it causes.
A 2020 analysis of 113 studies from 31 countries found that around 7% of people show signs of internet addiction. The studies were published between 1996 and 2018, and the rate changes with the questionnaire used.
Signs and symptoms of internet addiction
The European Parliament study describes several signs in people with internet addiction disorder.
- Thinking about being online for much of the day.
- Needing more and more time online to feel satisfied.
- Losing sleep to time online, and feeling tired and irritable.
- Trying to cut down on internet use, without success.
- Carrying on even when it damages work or relationships.
If several of these signs sound familiar, an assessment can tell you whether it’s internet addiction and what would help.
What causes internet addiction?
Internet addiction usually has several causes, and the mix differs from person to person. For example, anxiety and low mood may be both causes and effects of internet addiction.
Some people start going online for relief from stress or loneliness, and because it helps, they keep going back. Others go online to feel they belong, and likes and comments can make it harder to log off.
There is an argument that apps are designed with this in mind – to hold your attention, with endless scrolling and constant alerts.
Outpatient treatment for internet addiction
Outpatient treatment begins with an assessment. You talk with a specialist about what you do online and how it affects your life. They also check whether another condition, such as depression, explains the behaviour. If you have anxiety or attention deficit hyperactivity disorder (ADHD) as well, these can need treatment of their own.
Counselling for internet addiction usually means talking therapy. The most common type is Cognitive Behavioural Therapy (CBT). It helps you spot the thoughts and situations that send you online, then try other ways to cope.
Castle Health uses CBT in all most treatment. You can have it one-to-one, as individual therapy, or in a group. Sessions can be in person or online.
Many people search for a way to cure internet addiction. But the research on treatment for internet addiction disorder is still limited, with some promising results, mostly in the short term. Researchers haven’t found a quick internet addiction cure.
Setbacks are common, so your treatment plan should cover ongoing support and what to do if there is a slip up.
What to expect from internet addiction treatment with Castle Health
Internet addiction treatment at Castle Health starts with a conversation. We listen, and you can ask how sessions work and what treatment costs. If you’d like to go ahead, we book a pre-assessment to work out what kind of support suits you.
You can see what happens after you get in touch on our admissions process page. Even if you decide we’re not the right fit, we’re happy to answer your questions.

If you wish to go ahead with treatment, we make a plan with you. We never talk about curing internet addiction, and making meaningful changes isn’t realistic in a few sessions.
We talk through what to expect, agree on next steps, and change the plan as you go. It may include CBT, Dialectical Behaviour Therapy, 12 Step work, and family therapy, with yoga and meditation alongside.
We keep supporting you after your main treatment ends, and our continuing care programme is part of every treatment plan.
If someone you know needs help with internet addiction
It’s hard to watch someone you know spend more and more time online. Many people don’t know what to say, or whether to say anything. Some wonder if it’s even a real problem.
Internet addiction often affects everyone at home. If it’s getting in the way of their daily life, it’s fine to say something, even if you’re not sure how.
The European Parliament study says treatment is more successful when a problem is spotted early and when relatives and others close to the person support it. And you may need support too. Family therapy at Castle Health lets you and the person you know talk with a therapist’s

help. Couples therapy gives partners time with a therapist to talk about how internet use is affecting their relationship.
If they aren’t ready to talk, ask our team about an intervention, a planned conversation with a professional’s help.
Our services are for adults. If the person is under 18, a GP can advise on treatment and help you reach mental health services.
For gaming, the National Centre for Gaming Disorders in England takes referrals from family members, with the person’s agreement, for people aged 13 and over.
We’ve helped many people turn their lives around
Take the first step in your recovery journey
We are here to listen, guide and help you every step of the way. Call us today and together we can find a solution that suits you.
If you’re contacting us about an addiction, click to find out more about our Admissions process.
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From the UK: 0131 287 4071
International: +44 (0) 131 287 4071
Frequently asked questions about internet addiction
What are the best apps to help reduce internet addiction?
Apple’s Screen Time lets you set how long you use your apps each day and when you can use them. Android’s Digital Wellbeing has app timers and a Focus mode that pauses apps you choose. Some apps, like One Sec, add a short pause before an app opens. In a six-week study of 280 people, users opened their chosen apps 57% less. The study counted app opens and didn’t measure addiction symptoms, and people from the app’s own team helped run it.
Where can I find online therapy services for digital overuse?
Our outpatient team offers online therapy, so get in touch, and we’ll tell you what’s available. Researchers have tested therapy by video call. In a German trial of 180 people, those who had video sessions twice a week for four weeks saw their symptoms of internet addiction come down. The sessions used CBT and other talking therapies. Two years later, the researchers reached 116 of the 180 people, and about a third had seen their symptoms rise again, mostly by a small amount. Even so, symptoms were still lower on average.
How to find local support groups for internet addiction in the UK
UK SMART Recovery is a charity that runs meetings in person and online. It also runs a weekly online meeting for any addictive behaviour. Internet and Technology Addicts Anonymous is a support group run by its members. It follows the 12 Step approach and has online and in-person meetings. Both list their meetings on their websites, so you can search for one near you. Our team can also talk to you about treatment.
Can a digital detox help with internet addiction?
A digital detox means taking a break from your devices, either all of them or only some. A review of 21 studies looked at how well breaks from smartphone use work for things like wellbeing and self-control. Some found better wellbeing, and others found no change, or worse wellbeing. Researchers are still asking whether you need to stop altogether to see a benefit.



